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https://github.com/OCA/rma.git
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64 lines
2.5 KiB
Markdown
64 lines
2.5 KiB
Markdown
[](https://travis-ci.org/OCA/rma)
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[](https://coveralls.io/r/OCA/rma?branch=9.0)
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RMA (Return Merchandise Authorization)
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Management of Return Merchandise Authorization (RMA) in Odoo : product return, warranty control, product exchange, product refund,...
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The workflow allowed by this project looks like:
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1. Receive an email from customers and automatically creates a Claim
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1. Route this claim correctly and affect a responsible and open it
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1. Find the invoice concerned by the claim
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1. Check the warranty status
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1. Choose between various possibilities :
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1. Refuse the Claim (e.g. out of warranty)
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1. Return the customer's goods and send new ones in 2 click
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1. Send the goods to the supplier
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1. Refund the customer
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Main modules:
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***product_warranty***
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Extend the warranty details to product/supplier form
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* supplier warranty
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* return product to company, supplier, brand
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* return instructions
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***crm_claim_rma***
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Management of Return Merchandise Authorization (RMA) in OpenERP.
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Upgrade the standard crm_claim module to add :
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* product returns (one by one, mass return by invoice)
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* warranty control & return address (based on invoice date and product form)
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* product picking in / out
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* product refund
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* product exchange
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* access to related customer data (orders, invoices, refunds, picking in/out)
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[//]: # (addons)
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Available addons
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----------------
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addon | version | summary
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--- | --- | ---
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[crm_rma_location](crm_rma_location/) | 9.0.1.0.0 | RMA Location
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[product_warranty](product_warranty/) | 9.0.1.0.0 | Product warranty
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Unported addons
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---------------
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addon | version | summary
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--- | --- | ---
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[crm_claim_categ_as_name](crm_claim_categ_as_name/) | 1.0 (unported) | crm_claim_categ_as_name
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[crm_claim_ext](crm_claim_ext/) | 1.0 (unported) | CRM claim extension
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[crm_claim_rma](crm_claim_rma/) | 8.0.1.1.0 (unported) | RMA Claim (Product Return Management)
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[crm_claim_rma_code](crm_claim_rma_code/) | 8.0.1.0.0 (unported) | CRM Claim RMA Code
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[crm_rma_advance_location](crm_rma_advance_location/) | 1.0 (unported) | RMA Claims Advance Location
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[crm_rma_by_shop](crm_rma_by_shop/) | 1.0 (unported) | RMA Claims by shop
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[crm_rma_lot_mass_return](crm_rma_lot_mass_return/) | 1.0 (unported) | RMA Claims Mass Return by Lot
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[crm_rma_stock_location](crm_rma_stock_location/) | 1.0 (unported) | RMA Stock Location
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[//]: # (end addons)
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