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[FIX] rma: views permissions Regular users don't have permissions to rma models, so we should avoid loading views that lead to permission errors. TT24986 rma 12.0.1.1.0 Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: rma-12.0/rma-12.0-rma Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma/ [FIX] rma: portal views access errors - Portal mail thread needs token config. - Unpublished products will raise AccessError on RMAs portal views for portal users due to record rules. - Ensure active_id when getting actions in rma, since we could come from a context that pollutes the expected active rma id. [IMP] rma: teams flow - If no RMA Team is set, we'll assign a default one to the new RMA. - A sequence is now used to search for the top team and assign it. - No default user is assigned when it's not in the context (i.e. portal rmas). [UPD] Update rma.pot rma 12.0.1.2.0 Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: rma-12.0/rma-12.0-rma Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma/ Translated using Weblate (Spanish) Currently translated at 96.2% (253 of 263 strings) Translation: rma-12.0/rma-12.0-rma Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma/es/
RMA (Return Merchandise Authorization)
Management of Return Merchandise Authorization (RMA) in Odoo : product return, warranty control, product exchange, product refund,...
The workflow allowed by this project looks like:
- Receive an email from customers and automatically creates a Claim
- Route this claim correctly and affect a responsible and open it
- Find the invoice concerned by the claim
- Check the warranty status
- Choose between various possibilities :
- Refuse the Claim (e.g. out of warranty)
- Return the customer's goods and send new ones in 2 click
- Send the goods to the supplier
- Refund the customer
Main modules:
product_warranty Extend the warranty details to product/supplier form
- supplier warranty
- return product to company, supplier, brand
- return instructions
crm_claim_rma
Management of Return Merchandise Authorization (RMA) in OpenERP. Upgrade the standard crm_claim module to add :
- product returns (one by one, mass return by invoice)
- warranty control & return address (based on invoice date and product form)
- product picking in / out
- product refund
- product exchange
- access to related customer data (orders, invoices, refunds, picking in/out)