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[FIX] rma: views permissions Regular users don't have permissions to rma models, so we should avoid loading views that lead to permission errors. TT24986 rma_sale 12.0.1.1.0 [FIX] rma_sale: portal permissions Some operations need to be sudoed to be reachable by the portal user [UPD] Update rma_sale.pot rma_sale 12.0.1.1.1 Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: rma-12.0/rma-12.0-rma_sale Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma_sale/ Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: rma-12.0/rma-12.0-rma_sale Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma_sale/ [IMP] rma: teams flow - If no RMA Team is set, we'll assign a default one to the new RMA. - A sequence is now used to search for the top team and assign it. - No default user is assigned when it's not in the context (i.e. portal rmas). [UPD] Update rma_sale.pot rma_sale 12.0.1.2.0 Update translation files Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: rma-12.0/rma-12.0-rma_sale Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma_sale/
RMA (Return Merchandise Authorization)
Management of Return Merchandise Authorization (RMA) in Odoo : product return, warranty control, product exchange, product refund,...
The workflow allowed by this project looks like:
- Receive an email from customers and automatically creates a Claim
- Route this claim correctly and affect a responsible and open it
- Find the invoice concerned by the claim
- Check the warranty status
- Choose between various possibilities :
- Refuse the Claim (e.g. out of warranty)
- Return the customer's goods and send new ones in 2 click
- Send the goods to the supplier
- Refund the customer
Main modules:
product_warranty Extend the warranty details to product/supplier form
- supplier warranty
- return product to company, supplier, brand
- return instructions
crm_claim_rma
Management of Return Merchandise Authorization (RMA) in OpenERP. Upgrade the standard crm_claim module to add :
- product returns (one by one, mass return by invoice)
- warranty control & return address (based on invoice date and product form)
- product picking in / out
- product refund
- product exchange
- access to related customer data (orders, invoices, refunds, picking in/out)