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[FIX+IMP] rma: usability * IMP - Now the description will be an html son we can show rich styles in the customers report. * FIX - On locked sale orders it was need to unlock them to be able to open an RMA. * IMP - Make the description label visible in the backend form so the user can easily spot it. * IMP - Added date and deadline filters. * IMP - Added pending RMAs filter. * IMP - Added late RMAs filter. * IMP - Added danger decoration in tree view rma_sale 12.0.1.5.0 Translated using Weblate (Spanish) Currently translated at 100.0% (62 of 62 strings) Translation: rma-12.0/rma-12.0-rma_sale Translate-URL: https://translation.odoo-community.org/projects/rma-12-0/rma-12-0-rma_sale/es/
RMA (Return Merchandise Authorization)
Management of Return Merchandise Authorization (RMA) in Odoo : product return, warranty control, product exchange, product refund,...
The workflow allowed by this project looks like:
- Receive an email from customers and automatically creates a Claim
- Route this claim correctly and affect a responsible and open it
- Find the invoice concerned by the claim
- Check the warranty status
- Choose between various possibilities :
- Refuse the Claim (e.g. out of warranty)
- Return the customer's goods and send new ones in 2 click
- Send the goods to the supplier
- Refund the customer
Main modules:
product_warranty Extend the warranty details to product/supplier form
- supplier warranty
- return product to company, supplier, brand
- return instructions
crm_claim_rma
Management of Return Merchandise Authorization (RMA) in OpenERP. Upgrade the standard crm_claim module to add :
- product returns (one by one, mass return by invoice)
- warranty control & return address (based on invoice date and product form)
- product picking in / out
- product refund
- product exchange
- access to related customer data (orders, invoices, refunds, picking in/out)