mirror of
https://github.com/OCA/rma.git
synced 2025-02-16 17:11:47 +02:00
4e64f16f58
- Add dependency sale because group "group_sale_salesman" and "group_sale_manager" are defined on modul sales_team * sale depend to sales_team * update ir.model.access base. -> sales_team. - Fix product.prod_config_main not compatible and moved to sale.prod_config_main - Make removed col="6 when add product supplier info field too small (width)
RMA (Return Merchandise Authorization)
Management of Return Merchandise Authorization (RMA) in Odoo : product return, warranty control, product exchange, product refund,...
The workflow allowed by this project looks like:
- Receive an email from customers and automatically creates a Claim
- Route this claim correctly and affect a responsible and open it
- Find the invoice concerned by the claim
- Check the warranty status
- Choose between various possibilities :
- Refuse the Claim (e.g. out of warranty)
- Return the customer's goods and send new ones in 2 click
- Send the goods to the supplier
- Refund the customer
Main modules:
product_warranty Extend the warranty details to product/supplier form
- supplier warranty
- return product to company, supplier, brand
- return instructions
crm_claim_rma
Management of Return Merchandise Authorization (RMA) in OpenERP. Upgrade the standard crm_claim module to add :
- product returns (one by one, mass return by invoice)
- warranty control & return address (based on invoice date and product form)
- product picking in / out
- product refund
- product exchange
- access to related customer data (orders, invoices, refunds, picking in/out)