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RMA as an APP
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@@ -1,6 +1,3 @@
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.. image:: https://img.shields.io/badge/licence-LGPL--3-blue.svg
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:alt: License LGPL-3
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======================================
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RMA (Return Merchandise Authorization)
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======================================
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@@ -24,12 +21,16 @@ of the product to the manufacturer, commonly referred to as a return.
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As returns are costly for the vendor and inconvenient for the customer,
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any return that can be prevented benefits both parties.
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**Table of contents**
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.. contents::
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:local:
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Configuration
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=============
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Security
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--------
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~~~~~~~~
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Go to Settings > Users and assign the appropiate permissions to users.
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Different security groups grant distinct levels of access to the RMA features.
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@@ -41,7 +42,7 @@ Different security groups grant distinct levels of access to the RMA features.
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associated to both customers and suppliers.
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RMA Approval Policy
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-------------------
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~~~~~~~~~~~~~~~~~~~
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There are two RMA approval policies in product catogories:
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@@ -57,12 +58,12 @@ steps:
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#. Select one and change the field *RMA Approval Policy* to your convenience.
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Other Settings
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--------------
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~~~~~~~~~~~~~~
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#. Go to Inventory > Configuration > Settings > Return Merchandising
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#. Go to RMA > Configuration > Settings > Return Merchandising
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Authorization and select the option "Display 3 fields on rma: partner,
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invoice address, delivery address" if needed.
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#. Go to Inventory > Configuration > Warehouse management > Warehouses and add
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#. Go to RMA > Configuration > Warehouse management > Warehouses and add
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a default RMA location and RMA picking type for customers and suppliers RMA
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picking type. In case the warehouse is configured to use routes, you need to
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create at least one route per rma type with at least two push rules (one for
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@@ -86,8 +87,8 @@ Create an RMA:
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Order".
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#. Go back to the RMA. Set the RMA to done if not further action is required.
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Known issues and Roadmap
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========================
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Known issues / Roadmap
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======================
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* Picking operations report in customer RMA dropshipping case is showing
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"Vendor Address" while it should be "Customer Address".
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@@ -99,27 +100,37 @@ Known issues and Roadmap
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues
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<https://github.com/ForgeFlow/stock-rma/issues>`_. In case of trouble, please
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check there if your issue has already been reported. If you spotted it first,
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help us smashing it by providing a detailed and welcomed feedback.
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Bugs are tracked on `GitHub Issues <https://github.com/ForgeFlow/stock-rma/issues>`_.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us smashing it by providing a detailed and welcomed
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`feedback <https://github.com/ForgeFlow/stock-rma/issues/new?body=module:%20rma%0Aversion:%2013.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Do not contact contributors directly about support or help with technical issues.
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Credits
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=======
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Contributors
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------------
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Authors
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~~~~~~~
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* Jordi Ballester Alomar <jordi.ballester@ForgeFlow.com>
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* Aaron Henriquez <ahenriquez@ForgeFlow.com>
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* Lois Rilo <lois.rilo@ForgeFlow.com>
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* ForgeFlow S.L.
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Contributors
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~~~~~~~~~~~~
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* Jordi Ballester Alomar <jordi.ballester@forgeflow.com>
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* Aaron Henriquez <ahenriquez@forgeflow.com>
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* Lois Rilo <lois.rilo@forgeflow.com>
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* Bhavesh Odedra <bodedra@opensourceintegrators.com>
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* Akim Juillerat <akim.juillerat@camptocamp.com>
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* Alexandre Fayolle <alexandre.fayolle@camptocamp.com>
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* Chafique Delli <chafique.delli@akretion.com>
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* Héctor Villarreal <hector.villarreal@forgeflow.com>
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Maintainer
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----------
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Maintainers
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~~~~~~~~~~~
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This module is maintained by the ForgeFlow.
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This module is part of the `ForgeFlow/stock-rma <https://github.com/ForgeFlow/stock-rma/tree/13.0/rma>`_ project on GitHub.
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This module is maintained by ForgeFlow.
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