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Aaron ForgeFlow
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[![Build Status](https://travis-ci.org/forgeflow/stock-rma.svg?branch=13.0)](https://travis-ci.org/forgeflow/stock-rma)
[![codecov](https://codecov.io/gh/forgeflow/stock-rma/branch/13.0/graph/badge.svg)](https://codecov.io/gh/forgeflow/stock-rma)
RMA (Return Merchandise Authorization)
======================================
A Return Merchandise Authorization (RMA), is a part of the process of
returning a product in order to receive a refund, replacement, or repair
during the product's warranty period.
The purchaser of the product must contact the manufacturer (or distributor
or retailer) to obtain authorization to return the product.
The resulting RMA number must be displayed on or included in the returned
product's packaging.
The issuance of an RMA is a key gatekeeping moment in the reverse logistics
cycle, providing the vendor with a final opportunity to diagnose and correct
the customer's problem with the product (such as improper installation or
configuration) before the customer permanently relinquishes ownership
of the product to the manufacturer, commonly referred to as a return.
As returns are costly for the vendor and inconvenient for the customer,
any return that can be prevented benefits both parties.