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26 lines
1.1 KiB
ReStructuredText
26 lines
1.1 KiB
ReStructuredText
To use this module, you need to:
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#. Go to *RMA > Orders* and create a new RMA.
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#. Select a sales order to be linked to the RMA if you want.
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#. Now you can do the rest of the instructions described in the
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*readme* of the rma module.
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If you want to create one or more RMAs from a sale order:
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#. Go to *Sales > Orders > Orders*.
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#. Create a new sales order or select an existing one.
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#. If the sales order is in 'Sales Order' state you can see in the status bar
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a button labeled 'Create RMA', click it and a wizard will appear.
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#. Modify the data at your convenience and click on 'Accept' button.
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#. As many RMAs as lines with quantity greater than zero will be created.
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Those RMAs will be linked to the sales order.
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The customer can also create RMAs from a sales order portal page:
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#. Go to a confirmed sales order portal page.
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#. In the left sidebar you can see a button named 'Request RMAs'.
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#. By clicking on this button a popup will appear to allow you to define
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the quantity per product and delivery order line.
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#. Click on the 'Request RMAs' button and RMAs will be created linked to
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the sales order.
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