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rma/crm_claim_rma/crm_claim_rma_data.xml

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XML

<?xml version="1.0"?>
<openerp>
<data noupdate="1">
<!-- Claims Sequence n° -->
<record id="seq_type_claim" model="ir.sequence.type">
<field name="name">CRM Claim</field>
<field name="code">crm.claim.rma</field>
</record>
<record id="seq_claim" model="ir.sequence">
<field name="name">CRM Claim</field>
<field name="code">crm.claim.rma</field>
<field eval="5" name="padding"/>
<field name="prefix">RMA-%(year)s/</field>
</record>
<!--
Claim sections
-->
<record model="crm.case.section" id="section_after_sales_service">
<field name="name">After Sales Service</field>
<field name="code">ASV</field>
<field name="parent_id" ref="crm.section_sales_department"/>
<!-- <field name="stage_ids" eval="[(4, ref('crm_claim.stage_claim1')), (4, ref('crm_claim.stage_claim2')), (4, ref('crm_claim.stage_claim3')), (4, ref('crm_claim.stage_claim5'))]"/> -->
</record>
<!--
Claim categories
-->
<record model="crm.case.categ" id="categ_claim10">
<field name="name">No Inventory</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim11">
<field name="name">Customer Return</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim12">
<field name="name">Buyer Cancelled</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim13">
<field name="name">General Adjustement</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim14">
<field name="name">Could Not Ship</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim15">
<field name="name">Different Item</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim16">
<field name="name">Merchandise Not Received</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim17">
<field name="name">Merchandise Not As Described</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim18">
<field name="name">Pricing Error</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim19">
<field name="name">Shipping Address Undeliverable</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim20">
<field name="name">Delivered Late by Carrier</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
<record model="crm.case.categ" id="categ_claim21">
<field name="name">Missed Fulfilment Promise</field>
<field name="section_id" ref="section_after_sales_service"/>
<field name="object_id" search="[('model','=','crm.claim')]" model="ir.model"/>
</record>
</data>
</openerp>