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Now we can configure if an automatic notification should be sent when we receive the goods from an RMA in our warehouse If we've got `rma_sale` or `website_rma` we can also configure draft notifications so when the customer places an RMA from the portal the receive an acknowledge email. TT29595
120 lines
5.3 KiB
XML
120 lines
5.3 KiB
XML
<?xml version="1.0" encoding="utf-8" ?>
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<data noupdate="1">
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<!-- rma-related subtypes for messaging / Chatter -->
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<record id="mt_rma_draft" model="mail.message.subtype">
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<field name="name">Draft RMA</field>
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<field name="res_model">rma</field>
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<field name="default" eval="False" />
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<field name="description">RMA in draft state</field>
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</record>
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<record id="mt_rma_notification" model="mail.message.subtype">
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<field name="name">RMA Notification</field>
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<field name="res_model">rma</field>
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<field name="default" eval="False" />
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<field name="description">RMA automatic customer notifications</field>
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</record>
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<!-- rma_team-related subtypes for messaging / Chatter -->
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<record id="mt_rma_team_rma_draft" model="mail.message.subtype">
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<field name="name">Draft RMA</field>
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<field name="sequence">10</field>
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<field name="res_model">rma.team</field>
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<field name="default" eval="True" />
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<field name="parent_id" eval="ref('rma.mt_rma_draft')" />
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<field name="relation_field">team_id</field>
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</record>
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<record id="mt_rma_team_rma_notification" model="mail.message.subtype">
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<field name="name">RMA Notification</field>
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<field name="sequence">20</field>
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<field name="res_model">rma.team</field>
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<field name="default" eval="True" />
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<field name="parent_id" eval="ref('rma.mt_rma_notification')" />
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<field name="relation_field">team_id</field>
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</record>
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<!--RMA email template -->
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<record id="mail_template_rma_notification" model="mail.template">
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<field name="name">RMA Notification</field>
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<field name="model_id" ref="model_rma" />
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<field name="email_from">${object.user_id.email_formatted |safe}</field>
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<field name="partner_to">${object.partner_id.id}</field>
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<field
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name="subject"
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>${object.company_id.name} RMA (Ref ${object.name or 'n/a' })</field>
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<field name="report_template" ref="report_rma_action" />
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<field name="report_name">${(object.name or '')}</field>
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<field name="lang">${object.partner_id.lang}</field>
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<field name="auto_delete" eval="True" />
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<field name="body_html" type="html">
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<div style="margin: 0px; padding: 0px;">
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<p style="margin: 0px; padding: 0px; font-size: 13px;">
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Dear ${object.partner_id.name}
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% if object.partner_id.parent_id:
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(${object.partner_id.parent_id.name})
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% endif
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<br /><br />
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Here is the RMA <strong>${object.name}</strong> from ${object.company_id.name}.
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<br /><br />
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Do not hesitate to contact us if you have any question.
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</p>
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</div>
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</field>
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</record>
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<!--RMA receipt confirmation email template -->
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<record id="mail_template_rma_receipt_notification" model="mail.template">
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<field name="name">RMA Receipt Notification</field>
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<field name="model_id" ref="model_rma" />
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<field name="email_from">${object.user_id.email_formatted |safe}</field>
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<field name="partner_to">${object.partner_id.id}</field>
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<field
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name="subject"
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>${object.company_id.name} RMA (Ref ${object.name or 'n/a' }) products received</field>
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<field name="report_template" ref="report_rma_action" />
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<field name="report_name">${(object.name or '')}</field>
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<field name="lang">${object.partner_id.lang}</field>
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<field name="auto_delete" eval="True" />
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<field name="body_html" type="html">
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<div style="margin: 0px; padding: 0px;">
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<p style="margin: 0px; padding: 0px; font-size: 13px;">
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Dear ${object.partner_id.name}
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% if object.partner_id.parent_id:
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(${object.partner_id.parent_id.name})
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% endif
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<br /><br />
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The products for your RMA <strong>${object.name}</strong>
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from ${object.company_id.name} have been received in our warehouse.
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<br /><br />
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Do not hesitate to contact us if you have any question.
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</p>
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</div>
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</field>
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</record>
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<record id="mail_template_rma_draft_notification" model="mail.template">
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<field name="name">RMA Draft Notification</field>
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<field name="model_id" ref="model_rma" />
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<field name="email_from">${object.user_id.email_formatted |safe}</field>
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<field name="partner_to">${object.partner_id.id}</field>
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<field
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name="subject"
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>${object.company_id.name} Your RMA has been succesfully created (Ref ${object.name or 'n/a' })</field>
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<field name="report_template" ref="report_rma_action" />
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<field name="report_name">${(object.name or '')}</field>
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<field name="lang">${object.partner_id.lang}</field>
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<field name="auto_delete" eval="True" />
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<field name="body_html" type="html">
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<div style="margin: 0px; padding: 0px;">
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<p style="margin: 0px; padding: 0px; font-size: 13px;">
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Dear ${object.partner_id.name}
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% if object.partner_id.parent_id:
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(${object.partner_id.parent_id.name})
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% endif
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<br /><br />
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You've succesfully placed your RMA <strong>${object.name}</strong>
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on ${object.company_id.name}. Our team will check it and will validate
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it as soon as possible.
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<br /><br />
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Do not hesitate to contact us if you have any question.
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</p>
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</div>
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</field>
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</record>
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</data>
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