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rma/rma_delivery/README.rst
2023-09-03 16:05:39 +00:00

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Return Merchandise Authorization Management - Link with deliveries
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This module extends the functionality of the RMA module to allow to choose a default
behavior for the shipping method used on the RMA returns to the customer.
**Table of contents**
.. contents::
:local:
Configuration
=============
To configure RMAs shipping strategy for your company:
#. Go to *Inventory > Configuration > Settings*
#. Choose an *RMA delivery method strategy*.
#. There are 3 possibilities:
- Fixed method: the method will always be the same. Select it on the field *Default RMA delivery method*
(or leave it empty for no delivery method at all).
- Customer method: the method will be the one configured on the partner.
- Mixed method: the method will be the one configured on the partner, otherwise
the fixed one will be chosen.
Usage
=====
To use this module, you need to:
#. Go to a RMA which has received quantities.
#. Return it to the customer.
#. Depending on your company configuration, the return picking will get one or another
carrier.
Bug Tracker
===========
Bugs are tracked on `GitHub Issues <https://github.com/OCA/rma/issues>`_.
In case of trouble, please check there if your issue has already been reported.
If you spotted it first, help us to smash it by providing a detailed and welcomed
`feedback <https://github.com/OCA/rma/issues/new?body=module:%20rma_delivery%0Aversion:%2015.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
Do not contact contributors directly about support or help with technical issues.
Credits
=======
Authors
~~~~~~~
* Tecnativa
Contributors
~~~~~~~~~~~~
* `Tecnativa <https://www.tecnativa.com>`_:
* David Vidal
Maintainers
~~~~~~~~~~~
This module is maintained by the OCA.
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OCA, or the Odoo Community Association, is a nonprofit organization whose
mission is to support the collaborative development of Odoo features and
promote its widespread use.
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Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:
|maintainer-chienandalu|
This module is part of the `OCA/rma <https://github.com/OCA/rma/tree/15.0/rma_delivery>`_ project on GitHub.
You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.