rma/crm_claim_rma/views/crm_claim.xml

<?xml version="1.0" encoding="UTF-8"?>
<openerp>
    <data>
        <!-- CLAIM VIEWS -->
        <record model="ir.ui.view" id="crm_case_claims_tree_view">
            <field name="name">CRM - Claims Tree</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.crm_case_claims_tree_view"/>
            <field name="arch" type="xml">
                <field name="stage_id" position="after">
                    <field name="section_id"/>
                </field>
            </field>
        </record>
        <!-- Crm claim Search view -->
        <record id="view_crm_case_claims_filter" model="ir.ui.view">
            <field name="name">CRM - Claims Search</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.view_crm_case_claims_filter"/>
            <field name="arch" type="xml">
                <filter string="Stage" icon="terp-stage" domain="[]" context="{'group_by':'stage_id'}" position="before">
                    <filter string="Sales Team" icon="terp-stock_symbol-selection" domain="[]" context="{'group_by':'section_id'}"/>
                </filter>
            </field>
        </record>


    <!-- Right side link to orders -->
    <act_window
        id="act_crm_claim_rma_sale_orders"
        name="Quotations and Sales"
        res_model="sale.order"
        src_model="crm.claim"/>

    <act_window
        id="act_crm_claim_rma_purchase_orders"
        name="Purchases"
        res_model="purchase.order"
        src_model="crm.claim"/>

    <act_window
        domain="[('type', 'in', ('in_invoice', 'out_invoice'))]"
        id="act_crm_claim_rma_invoice"
        name="Invoices"
        res_model="account.invoice"
        src_model="crm.claim"/>

    <act_window
        id="act_crm_claim_rma_refunds"
        name="Refunds"
        res_model="account.invoice"
        src_model="crm.claim"
        domain="[('type', 'in', ('in_refund', 'out_refund'))]"/>

    <act_window
        id="act_crm_claim_rma_picking_in"
        name="Incoming Shipment and Returns"
        res_model="stock.picking"
        src_model="crm.claim"/>


        <record model="ir.ui.view" id="crm_claim_rma_form_view">
            <field name="name">CRM - Claim product return Form</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.crm_case_claims_form_view"/>
            <field name="arch" type="xml">
                <!-- Header/workflow Buttons -->
                <xpath expr="//field[@name='stage_id']" position="before">
                    <button name="%(action_claim_picking_in)d"
                        string="New Products Return"
                        class="oe_inline"
                        type="action" target="new"
                        context="{'warehouse_id': warehouse_id,
                            'partner_id': partner_id}"/>

                    <button name="%(action_claim_picking_out)d"
                        class="oe_inline"
                        string="New Delivery"
                        type="action" target="new"
                        context="{'warehouse_id': warehouse_id,
                            'partner_id': partner_id}"/>

                    <button name="%(account.action_account_invoice_refund)d"
                        class="oe_inline"
                        type='action' string='New Refund'
                        context="{
                            'invoice_ids': [invoice_id],
                            'claim_line_ids': claim_line_ids,
                            'description': name,
                            'claim_id': id,
                            }"/>
                </xpath>
                <xpath expr="//sheet/group[2]" position="replace">
                    <group colspan="4" col="4"  groups="base.group_user">
                        <field name="warehouse_id" />
                        <field name="date"/>
                        <field name="user_id" context="{'default_groups_ref': ['base.group_user', 'base.group_partner_manager', 'base.group_sale_salesman_all_leads']}"/>
                        <field name="priority" widget="priority"/>
                        <field name="date_deadline"/>
                        <field name="section_id" groups="base.group_multi_salesteams"/>
                    </group>
                </xpath>
                <xpath expr="//field[@name='partner_id']" position="attributes">
                    <attribute name="required">1</attribute>
                </xpath>
                <xpath expr="//field[@name='partner_phone']" position="attributes">
                    <attribute name="required">1</attribute>
                </xpath>
                <xpath expr="//field[@name='email_from']" position="attributes">
                    <attribute name="required">1</attribute>
                </xpath>
                <!-- Smart buttons -->
                <xpath expr="//sheet[@string='Claims']/group[1]" position="after">
                    <div class="oe_right oe_button_box" name="buttons">
                          <button class="oe_inline oe_stat_button"
                            name="%(act_crm_claim_rma_sale_orders)d" type="action"
                            icon="fa-strikethrough"
                            string="Sales"
                            attrs="{'invisible': ['|',('partner_id','=', False)]}"
                            context="{'search_default_partner_id': [partner_id],
                            'search_default_user_id':False}" />
                        <button class="oe_inline oe_stat_button"
                            name="%(act_crm_claim_rma_purchase_orders)d"
                            type="action"
                            icon="fa-shopping-cart"
                            string="Purchases"
                            attrs="{'invisible': ['|',('partner_id','=', False)]}"
                            context="{'search_default_partner_id': [partner_id],
                            'search_default_user_id':False}"
                               />
                        <button class="oe_inline oe_stat_button"
                            name="%(act_crm_claim_rma_invoice)d"
                            type="action"
                            string="Invoices"
                            icon="fa-pencil-square"
                            attrs="{'invisible': ['|',('partner_id','=', False)]}"
                            context="{'search_default_partner_id': [partner_id],
                            'group_by':'type',
                            'search_default_user_id':False}" />

                        <button class="oe_inline oe_stat_button"
                            name="%(act_crm_claim_rma_refunds)d"
                            type="action"
                            string="Refunds"
                            icon="fa-file-text"
                            attrs="{'invisible': ['|',('partner_id','=', False),
                            ('claim_type','in', ['customer','other'])]}"
                            context="{'search_default_partner_id': [partner_id],
                            'group_by':'type',
                            'search_default_user_id':False}" />
                       <button class="oe_inline oe_stat_button"
                            icon="fa-reply"
                            name="%(act_crm_claim_rma_picking_in)d"
                            type="action"
                            string="Returns"
                            attrs="{'invisible': ['|',('partner_id','=', False),
                            ('claim_type','in', ['supplier','other'])]}"
                            context="{'search_default_claim_id': active_id,
                            'search_default_user_id':False}"/>
                        </div>
                </xpath>
                <xpath expr="//sheet[@string='Claims']/group[1]" position="replace">
                    <div class="oe_title oe_left">
                        <h1><field name="code"/></h1>
                        <div class="oe_edit_only">
                            <label for="name"/>
                        </div>
                        <h1><small><field name="name"/></small></h1>
                    </div>
                </xpath>
                <xpath expr="//page[@string='Claim Description']//group[1]"
                    position="inside">
                    <field name="pick" string="Pick the product in the store"/>
                    <field name="delivery_address_id"
                        string="Partner delivery address"
                        domain="[('id','child_of',partner_id)]"
                        attrs="{'invisible': ['|',('pick','=', True)],
                            'required': [('pick','=', False)]}"
                        context="{'tree_view_ref': 'crm_claim_rma.view_partner_contact_tree',
                            'search_default_parent_id': partner_id}"/>
                    <field name="invoice_id" domain="['|',('commercial_partner_id','=',partner_id),('partner_id','=',partner_id)]" context="{'create_lines': True}"/>
                </xpath>
                <xpath expr="//page[@string='Claim Description']//group[1]"
                    position="after">
                    <div name="serial">
                        <!-- Place for mass return button from crm_rma_lot_mass_return -->
                    </div>
                    <separator colspan="2" string="Product Returns"/>
                    <field name="claim_line_ids">
                        <tree string="Returned lines" create="false">
                            <field name="claim_id" invisible="1"/>
                            <field name="state"/>
                            <field name="product_id"/>
                            <field name="name"/>
                            <field name="prodlot_id"/>
                            <field name="invoice_line_id">
                                <attribute name="readonly">1</attribute>
                            </field>
                            <field name="warning"/>
                            <field name="warranty_type"/>
                            <button name="set_warranty" string="Compute Warranty"
                                type="object" icon="gtk-justify-fill"/>
                            <field name="claim_origin"/>
                            <field name="claim_diagnosis"/>
                        </tree>
                    </field>
                </xpath>
                <!-- Remove domain and widget attributes -->
                <field name="categ_id" widget="selection" position="replace">
                    <field name="categ_id"/>
                </field>
                <!-- New tabs for products return and generated documents -->
                <page string="Follow Up" position="before">
                    <page string="Generated Documents">
                        <separator colspan="2" string="Refunds"/>
                        <field name="invoice_ids" colspan="4" readonly="1"/>
                        <separator colspan="2" string="Receptions / Deliveries"/>
                        <field name="picking_ids" colspan="4" readonly="1"/>
                    </page>
                </page>
            </field>
        </record>


        <record model="ir.actions.act_window" id="crm_claim.crm_case_categ_claim0">
            <field name="context">{"search_default_user_id":uid, "stage_type":'claim'}</field>
        </record>

        <!-- substates action -->
        <record id="act_crm_claim_substates" model="ir.actions.act_window">
            <field name="name">Claim line substates</field>
            <field name="res_model">substate.substate</field>
            <field name="view_type">form</field>
        </record>

        <menuitem
            name="Claim line substates"
            id="menu_crm_case_claims_claim_line_substates"
            parent="crm_claim.menu_config_claim"
            action="act_crm_claim_substates"
            sequence="2"/>

        <!-- Update account invoice !-->
        <record id="crm_claim_rma_form" model="ir.ui.view">
            <field name="name">CRM Claim RMA</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.crm_case_claims_form_view"/>
            <field name="arch" type="xml">
                <data>
                    <xpath expr="//field[@name='date_deadline']" position="after">
                        <field name="rma_number"/>
                    </xpath>
                </data>
            </field>
        </record>

        <record id="search_crm_claim_rma_number" model="ir.ui.view">
            <field name="name">CRM - Claims Search</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.view_crm_case_claims_filter"/>
            <field name="arch" type="xml">
                <xpath expr="//field[@name='name']" position="after">
                    <field name="rma_number"/>
                </xpath>
            </field>
        </record>

        <record id="tree_crm_claim_rma_number" model="ir.ui.view">
            <field name="name">CRM - Claims Tree</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim.crm_case_claims_tree_view"/>
            <field name="arch" type="xml">
                <xpath expr="//field[@name='name']" position="after">
                    <field name="rma_number"/>
                </xpath>
            </field>
        </record>
        <record model="ir.ui.view" id="crm_case_claims_form_view">
            <field name="name">CRM - Claims Form</field>
            <field name="model">crm.claim</field>
            <field name="inherit_id" ref="crm_claim_type.crm_case_claims_form_view"/>
            <field name="arch" type="xml">
                <xpath expr="//field[@name='claim_type']" position="attributes">
                    <attribute name="context">{'create_lines': False}</attribute>
                </xpath>
            </field>
        </record>
    </data>
</openerp>