diff --git a/rma/data/mail_data.xml b/rma/data/mail_data.xml
index 7c118726..0ecead99 100644
--- a/rma/data/mail_data.xml
+++ b/rma/data/mail_data.xml
@@ -7,6 +7,12 @@
         <field name="default" eval="False"/>
         <field name="description">RMA in draft state</field>
     </record>
+    <record id="mt_rma_notification" model="mail.message.subtype">
+        <field name="name">RMA Notificatoin</field>
+        <field name="res_model">rma</field>
+        <field name="default" eval="False"/>
+        <field name="description">RMA automatic customer notifications</field>
+    </record>
     <!-- rma_team-related subtypes for messaging / Chatter -->
     <record id="mt_rma_team_rma_draft" model="mail.message.subtype">
         <field name="name">Draft RMA</field>
@@ -16,6 +22,14 @@
         <field name="parent_id" eval="ref('rma.mt_rma_draft')"/>
         <field name="relation_field">team_id</field>
     </record>
+    <record id="mt_rma_team_rma_notification" model="mail.message.subtype">
+        <field name="name">RMA Notification</field>
+        <field name="sequence">20</field>
+        <field name="res_model">rma.team</field>
+        <field name="default" eval="True"/>
+        <field name="parent_id" eval="ref('rma.mt_rma_notification')"/>
+        <field name="relation_field">team_id</field>
+    </record>
     <!--RMA email template -->
     <record id="mail_template_rma_notification" model="mail.template">
         <field name="name">RMA Notification</field>
diff --git a/rma/models/rma.py b/rma/models/rma.py
index d47a18c9..c4f54e82 100644
--- a/rma/models/rma.py
+++ b/rma/models/rma.py
@@ -536,7 +536,8 @@ class Rma(models.Model):
             )
             rma.with_context(
                 force_send=True,
-                mark_rma_as_sent=True
+                mark_rma_as_sent=True,
+                default_subtype_id=self.env.ref('rma.mt_rma_notification').id,
             ).message_post_with_template(rma_template_id)
 
     # Action methods
@@ -548,6 +549,7 @@ class Rma(models.Model):
         form = self.env.ref('mail.email_compose_message_wizard_form', False)
         ctx = {
             'default_model': 'rma',
+            'default_subtype_id': self.env.ref('rma.mt_rma_notification').id,
             'default_res_id': self.ids[0],
             'default_use_template': bool(template),
             'default_template_id': template and template.id or False,
@@ -1133,8 +1135,11 @@ class Rma(models.Model):
     # Mail business methods
     def _track_subtype(self, init_values):
         self.ensure_one()
-        if 'state' in init_values and self.state == 'draft':
-            return 'rma.mt_rma_draft'
+        if 'state' in init_values:
+            if self.state == 'draft':
+                return 'rma.mt_rma_draft'
+            elif self.state == 'confirmed':
+                return 'rma.mt_rma_notification'
         return super()._track_subtype(init_values)
 
     def message_new(self, msg_dict, custom_values=None):
diff --git a/rma/tests/test_rma.py b/rma/tests/test_rma.py
index dffbf152..f6029d7c 100644
--- a/rma/tests/test_rma.py
+++ b/rma/tests/test_rma.py
@@ -686,3 +686,5 @@ class TestRma(SavepointCase):
         )
         self.assertTrue(rma.name in mail.subject)
         self.assertTrue(rma.name in mail.body)
+        self.assertEqual(
+            self.env.ref("rma.mt_rma_notification"), mail.subtype_id)