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[IMP] rma: finish RMA manually

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Sometimes there's no choice to return, refund or replace an RMA for
different reasons. For example, when the customer doesn't want to repair
the product because that would be too expensive. We still want finish
the RMA and document the reasons. This improvement allows it.

TT34164
This commit is contained in:
david
2022-01-28 16:50:02 +01:00
parent 2d1b861c53
commit a427682755
20 changed files with 519 additions and 10 deletions
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12
rma/static/description/index.html
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@@ -3,7 +3,7 @@
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta name="generator" content="Docutils 0.15.1: http://docutils.sourceforge.net/" />
<meta name="generator" content="Docutils: http://docutils.sourceforge.net/" />
<title>Return Merchandise Authorization Management</title>
<style type="text/css">
@@ -401,6 +401,11 @@ Besides, you have full integration of the RMA documents in the customer portal.<
one.</li>
<li>Go to ‘Email’ tab and set an ‘Email Alias’.</li>
</ol>
<p>If you want to manually finish RMAs, you need to:</p>
<ol class="arabic simple">
<li>Go to <em>Settings &gt; Inventory</em>.</li>
<li>Set <em>Finish RMAs manually</em> checkbox on.</li>
</ol>
</div>
<div class="section" id="usage">
<h1><a class="toc-backref" href="#id2">Usage</a></h1>
@@ -430,6 +435,11 @@ the RMA quantity is equal or lower than the quantity in done delivery
orders linked to it.</li>
</ul>
</li>
<li>You can also finish the RMA without further ado. To do so click on the <em>Finish</em>
button. A wizard will ask you for the reason from a selection of preconfigured ones.
Be sure to configure them in advance on <em>RMA &gt; Configuration &gt; Finalization Reasons</em>.
Once the RMA is finished, it will be set to that state and the reason will be
registered.</li>
</ol>
<p>An RMA can also be created from a return of a delivery order:</p>
<ol class="arabic simple">