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[IMP] rma: notify reception to customer

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Now we can configure if an automatic notification should be sent when we
receive the goods from an RMA in our warehouse

If we've got `rma_sale` or `website_rma` we can also configure draft
notifications so when the customer places an RMA from the portal the
receive an acknowledge email.

TT29595
This commit is contained in:
david
2021-05-19 14:49:54 +02:00
committed by Florian da Costa
parent b9538d5c35
commit 3a7371ffbf
7 changed files with 265 additions and 11 deletions
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60
rma/data/mail_data.xml
View File

@@ -8,7 +8,7 @@
<field name="description">RMA in draft state</field>
</record>
<record id="mt_rma_notification" model="mail.message.subtype">
<field name="name">RMA Notificatoin</field>
<field name="name">RMA Notification</field>
<field name="res_model">rma</field>
<field name="default" eval="False" />
<field name="description">RMA automatic customer notifications</field>
@@ -58,4 +58,62 @@
</div>
</field>
</record>
<!--RMA receipt confirmation email template -->
<record id="mail_template_rma_receipt_notification" model="mail.template">
<field name="name">RMA Receipt Notification</field>
<field name="model_id" ref="model_rma" />
<field name="email_from">${object.user_id.email_formatted |safe}</field>
<field name="partner_to">${object.partner_id.id}</field>
<field
name="subject"
>${object.company_id.name} RMA (Ref ${object.name or 'n/a' }) products received</field>
<field name="report_template" ref="report_rma_action" />
<field name="report_name">${(object.name or '')}</field>
<field name="lang">${object.partner_id.lang}</field>
<field name="auto_delete" eval="True" />
<field name="body_html" type="html">
<div style="margin: 0px; padding: 0px;">
<p style="margin: 0px; padding: 0px; font-size: 13px;">
Dear ${object.partner_id.name}
% if object.partner_id.parent_id:
(${object.partner_id.parent_id.name})
% endif
<br /><br />
The products for your RMA <strong>${object.name}</strong>
from ${object.company_id.name} have been received in our warehouse.
<br /><br />
Do not hesitate to contact us if you have any question.
</p>
</div>
</field>
</record>
<record id="mail_template_rma_draft_notification" model="mail.template">
<field name="name">RMA Draft Notification</field>
<field name="model_id" ref="model_rma" />
<field name="email_from">${object.user_id.email_formatted |safe}</field>
<field name="partner_to">${object.partner_id.id}</field>
<field
name="subject"
>${object.company_id.name} Your RMA has been succesfully created (Ref ${object.name or 'n/a' })</field>
<field name="report_template" ref="report_rma_action" />
<field name="report_name">${(object.name or '')}</field>
<field name="lang">${object.partner_id.lang}</field>
<field name="auto_delete" eval="True" />
<field name="body_html" type="html">
<div style="margin: 0px; padding: 0px;">
<p style="margin: 0px; padding: 0px; font-size: 13px;">
Dear ${object.partner_id.name}
% if object.partner_id.parent_id:
(${object.partner_id.parent_id.name})
% endif
<br /><br />
You've succesfully placed your RMA <strong>${object.name}</strong>
on ${object.company_id.name}. Our team will check it and will validate
it as soon as possible.
<br /><br />
Do not hesitate to contact us if you have any question.
</p>
</div>
</field>
</record>
</data>