diff --git a/rma/i18n/es.po b/rma/i18n/es.po
index 1388d618..7385eeb7 100644
--- a/rma/i18n/es.po
+++ b/rma/i18n/es.po
@@ -154,6 +154,13 @@ msgstr ""
 "<span class=\"badge badge-warning label-text-align\"><i class=\"fa fa-fw fa-"
 "clock-o\"/>Disponible parcialmente</span>"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid ""
+"<span class=\"fa fa-lg fa-building-o\" title=\"Values set here are company-"
+"specific.\" groups=\"base.group_multi_company\"/>"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "<strong class=\"d-block mb-1\">Delivery</strong>"
@@ -420,6 +427,11 @@ msgstr "Compañías"
 msgid "Company"
 msgstr "Compañía"
 
+#. module: rma
+#: model:ir.model,name:rma.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
 #. module: rma
 #: model:ir.ui.menu,name:rma.rma_configuration_menu
 msgid "Configuration"
@@ -569,6 +581,23 @@ msgstr "Correo electrónico"
 msgid "Email Alias"
 msgstr "Pseudónimo de correo"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Email Template"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email Template confirmation for RMA"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,help:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email sent to the customer once the RMA is confirmed."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/wizard/rma_split.py:0
 #, python-format
@@ -1006,6 +1035,11 @@ msgstr "RMA nº"
 msgid "RMA Code"
 msgstr "Código de RMA"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "RMA Confirmation Email"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_search
 msgid "RMA Date"
@@ -1037,6 +1071,16 @@ msgstr "Tipo de operación para recepción de RMA"
 msgid "RMA Location"
 msgstr "Ubicación de RMA"
 
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_team_rma_notification
+msgid "RMA Notification"
+msgstr ""
+
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_notification
+msgid "RMA Notificatoin"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "RMA Order -"
@@ -1083,6 +1127,11 @@ msgstr "Equipo de RMA"
 msgid "RMA Team the user is member of."
 msgstr "Equipo de RMA del cual el usuario es miembro."
 
+#. module: rma
+#: model:mail.message.subtype,description:rma.mt_rma_notification
+msgid "RMA automatic customer notifications"
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_res_partner__rma_count
 #: model:ir.model.fields,field_description:rma.field_res_users__rma_count
@@ -1323,6 +1372,17 @@ msgstr "Fecha prevista"
 msgid "Security Token"
 msgstr "Token de seguridad"
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__send_rma_confirmation
+msgid "Send RMA Confirmation"
+msgstr ""
+
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Send automatic RMA info to customer"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_form
 msgid "Send by Email"
@@ -1365,6 +1425,16 @@ msgstr "Establecer a borrador"
 msgid "Share"
 msgstr "Compartir"
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_rma__partner_shipping_id
+msgid "Shipping Address"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_rma__partner_shipping_id
+msgid "Shipping address for current RMA."
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_rma__origin
 msgid "Source Document"
@@ -1639,6 +1709,18 @@ msgstr "Mensajes del sitio web"
 msgid "Website communication history"
 msgstr "Historial de comunicaciones del sitio web"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "When the RMA is confirmed, send an automatic information email."
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,help:rma.field_res_config_settings__send_rma_confirmation
+msgid ""
+"When the delivery is confirmed, send a confirmation email to the customer."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/models/rma.py:0
 #, python-format
diff --git a/rma/i18n/nl.po b/rma/i18n/nl.po
index 9661dceb..2b48dd10 100644
--- a/rma/i18n/nl.po
+++ b/rma/i18n/nl.po
@@ -46,7 +46,8 @@ msgid ""
 "        (${object.partner_id.parent_id.name})\n"
 "    % endif\n"
 "    <br/><br/>\n"
-"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id.name}.\n"
+"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id."
+"name}.\n"
 "    <br/><br/>\n"
 "    Do not hesitate to contact us if you have any question.\n"
 "</p>\n"
@@ -56,7 +57,9 @@ msgstr ""
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
-msgid "<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title=\"Download\"/>"
+msgid ""
+"<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
 
 #. module: rma
@@ -76,15 +79,15 @@ msgstr ""
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\""
-" title=\"Download\"/>"
+"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\" "
+"title=\"Download\"/>"
 msgstr ""
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" "
-"title=\"Download\"/>"
+"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
 
 #. module: rma
@@ -115,6 +118,13 @@ msgid ""
 "clock-o\"/> Partially Available</span>"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid ""
+"<span class=\"fa fa-lg fa-building-o\" title=\"Values set here are company-"
+"specific.\" groups=\"base.group_multi_company\"/>"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "<strong class=\"d-block mb-1\">Delivery</strong>"
@@ -379,6 +389,11 @@ msgstr ""
 msgid "Company"
 msgstr ""
 
+#. module: rma
+#: model:ir.model,name:rma.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
 #. module: rma
 #: model:ir.ui.menu,name:rma.rma_configuration_menu
 msgid "Configuration"
@@ -528,6 +543,23 @@ msgstr ""
 msgid "Email Alias"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Email Template"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email Template confirmation for RMA"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,help:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email sent to the customer once the RMA is confirmed."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/wizard/rma_split.py:0
 #, python-format
@@ -574,8 +606,8 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_thread_id
 msgid ""
-"ID of the parent record holding the alias (example: project holding the task"
-" creation alias)"
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
 msgstr ""
 
 #. module: rma
@@ -723,7 +755,6 @@ msgid "Name"
 msgstr ""
 
 #. module: rma
-#: code:addons/rma/models/rma.py:0 code:addons/rma/models/rma.py:0
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid "New"
@@ -842,8 +873,8 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_model_id
 msgid ""
-"Parent model holding the alias. The model holding the alias reference is not"
-" necessarily the model given by alias_model_id (example: project "
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
 "(parent_model) and task (model))"
 msgstr ""
 
@@ -858,7 +889,8 @@ msgid ""
 "Policy to post a message on the document using the mailgateway.\n"
 "- everyone: everyone can post\n"
 "- partners: only authenticated partners\n"
-"- followers: only followers of the related document or members of following channels\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
 msgstr ""
 
 #. module: rma
@@ -948,6 +980,11 @@ msgstr ""
 msgid "RMA Code"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "RMA Confirmation Email"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_search
 msgid "RMA Date"
@@ -979,6 +1016,16 @@ msgstr ""
 msgid "RMA Location"
 msgstr ""
 
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_team_rma_notification
+msgid "RMA Notification"
+msgstr ""
+
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_notification
+msgid "RMA Notificatoin"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "RMA Order -"
@@ -1025,6 +1072,11 @@ msgstr ""
 msgid "RMA Team the user is member of."
 msgstr ""
 
+#. module: rma
+#: model:mail.message.subtype,description:rma.mt_rma_notification
+msgid "RMA automatic customer notifications"
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_res_partner__rma_count
 #: model:ir.model.fields,field_description:rma.field_res_users__rma_count
@@ -1166,9 +1218,9 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-"
-"id=\"%d\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" "
-"data-oe-id=\"%d\">%s</a>) has been created."
+"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-id=\"%d"
+"\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id="
+"\"%d\">%s</a>) has been created."
 msgstr ""
 
 #. module: rma
@@ -1224,8 +1276,8 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-"
-"id=\"%d\">%s</a> has been created."
+"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id=\"%d\">%s</"
+"a> has been created."
 msgstr ""
 
 #. module: rma
@@ -1254,6 +1306,17 @@ msgstr ""
 msgid "Security Token"
 msgstr ""
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__send_rma_confirmation
+msgid "Send RMA Confirmation"
+msgstr ""
+
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Send automatic RMA info to customer"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_form
 msgid "Send by Email"
@@ -1296,6 +1359,16 @@ msgstr ""
 msgid "Share"
 msgstr ""
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_rma__partner_shipping_id
+msgid "Shipping Address"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_rma__partner_shipping_id
+msgid "Shipping address for current RMA."
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_rma__origin
 msgid "Source Document"
@@ -1316,8 +1389,8 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been"
-" created."
+"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been "
+"created."
 msgstr ""
 
 #. module: rma
@@ -1371,9 +1444,9 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_model_id
 msgid ""
-"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
-" email that does not reply to an existing record will cause the creation of "
-"a new record of this model (e.g. a Project Task)"
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
 msgstr ""
 
 #. module: rma
@@ -1410,8 +1483,8 @@ msgstr ""
 #: code:addons/rma/models/account_move.py:0
 #, python-format
 msgid ""
-"There is at least one invoice lines whose quantity is less than the quantity"
-" specified in its linked RMA."
+"There is at least one invoice lines whose quantity is less than the quantity "
+"specified in its linked RMA."
 msgstr ""
 
 #. module: rma
@@ -1550,6 +1623,18 @@ msgstr ""
 msgid "Website communication history"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "When the RMA is confirmed, send an automatic information email."
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,help:rma.field_res_config_settings__send_rma_confirmation
+msgid ""
+"When the delivery is confirmed, send a confirmation email to the customer."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/models/rma.py:0
 #, python-format
diff --git a/rma/i18n/pt_BR.po b/rma/i18n/pt_BR.po
index 7a06f38f..eead5fb3 100644
--- a/rma/i18n/pt_BR.po
+++ b/rma/i18n/pt_BR.po
@@ -134,6 +134,13 @@ msgstr ""
 "<span class=\"badge badge-warning label-text-align\"><i class=\"fa fa-fw fa-"
 "clock-o\"/> Parcialmente Disponível</span>"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid ""
+"<span class=\"fa fa-lg fa-building-o\" title=\"Values set here are company-"
+"specific.\" groups=\"base.group_multi_company\"/>"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "<strong class=\"d-block mb-1\">Delivery</strong>"
@@ -400,6 +407,11 @@ msgstr "Empresas"
 msgid "Company"
 msgstr "Empresa"
 
+#. module: rma
+#: model:ir.model,name:rma.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
 #. module: rma
 #: model:ir.ui.menu,name:rma.rma_configuration_menu
 msgid "Configuration"
@@ -549,6 +561,23 @@ msgstr "Email"
 msgid "Email Alias"
 msgstr "Alias do Email"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Email Template"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email Template confirmation for RMA"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,help:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email sent to the customer once the RMA is confirmed."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/wizard/rma_split.py:0
 #, python-format
@@ -986,6 +1015,11 @@ msgstr "RMA #"
 msgid "RMA Code"
 msgstr "Código RMA"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "RMA Confirmation Email"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_search
 msgid "RMA Date"
@@ -1017,6 +1051,16 @@ msgstr "Tipo Entrada RMA"
 msgid "RMA Location"
 msgstr "Localização RMA"
 
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_team_rma_notification
+msgid "RMA Notification"
+msgstr ""
+
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_notification
+msgid "RMA Notificatoin"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "RMA Order -"
@@ -1063,6 +1107,11 @@ msgstr "Equipe RMA"
 msgid "RMA Team the user is member of."
 msgstr "Equipe de RMA da qual o usuário é membro."
 
+#. module: rma
+#: model:mail.message.subtype,description:rma.mt_rma_notification
+msgid "RMA automatic customer notifications"
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_res_partner__rma_count
 #: model:ir.model.fields,field_description:rma.field_res_users__rma_count
@@ -1301,6 +1350,17 @@ msgstr "Data Programada"
 msgid "Security Token"
 msgstr "Token de Segurança"
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__send_rma_confirmation
+msgid "Send RMA Confirmation"
+msgstr ""
+
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Send automatic RMA info to customer"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_form
 msgid "Send by Email"
@@ -1343,6 +1403,16 @@ msgstr "Marcado como Rascunho"
 msgid "Share"
 msgstr "Compartilhar"
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_rma__partner_shipping_id
+msgid "Shipping Address"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_rma__partner_shipping_id
+msgid "Shipping address for current RMA."
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_rma__origin
 msgid "Source Document"
@@ -1616,6 +1686,18 @@ msgstr "Mensagens do Site"
 msgid "Website communication history"
 msgstr "Histórico de Comunicação Através do Site"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "When the RMA is confirmed, send an automatic information email."
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,help:rma.field_res_config_settings__send_rma_confirmation
+msgid ""
+"When the delivery is confirmed, send a confirmation email to the customer."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/models/rma.py:0
 #, python-format
diff --git a/rma/i18n/ro.po b/rma/i18n/ro.po
index a4eb7acb..4559e852 100644
--- a/rma/i18n/ro.po
+++ b/rma/i18n/ro.po
@@ -49,7 +49,8 @@ msgid ""
 "        (${object.partner_id.parent_id.name})\n"
 "    % endif\n"
 "    <br/><br/>\n"
-"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id.name}.\n"
+"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id."
+"name}.\n"
 "    <br/><br/>\n"
 "    Do not hesitate to contact us if you have any question.\n"
 "</p>\n"
@@ -73,10 +74,12 @@ msgstr ""
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
-msgid "<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title=\"Download\"/>"
+msgid ""
+"<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
-"<i class=\"fa fa-download\" role=\"img\" aria-label=\"Descarcă\" title=\""
-"Descarcă\"/>"
+"<i class=\"fa fa-download\" role=\"img\" aria-label=\"Descarcă\" title="
+"\"Descarcă\"/>"
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
@@ -99,8 +102,8 @@ msgstr ""
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\""
-" title=\"Download\"/>"
+"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\" "
+"title=\"Download\"/>"
 msgstr ""
 "<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Descarcă\" "
 "title=\"Descarcă\"/>"
@@ -108,8 +111,8 @@ msgstr ""
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" "
-"title=\"Download\"/>"
+"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
 "<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Descarcă\" title="
 "\"Descarcă\"/>"
@@ -150,6 +153,13 @@ msgstr ""
 "<span class=\"badge badge-warning label-text-align\"><i class=\"fa fa-fw fa-"
 "clock-o\"/> Disponibil parțial</span>"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid ""
+"<span class=\"fa fa-lg fa-building-o\" title=\"Values set here are company-"
+"specific.\" groups=\"base.group_multi_company\"/>"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "<strong class=\"d-block mb-1\">Delivery</strong>"
@@ -416,6 +426,11 @@ msgstr "Companii"
 msgid "Company"
 msgstr "Companie"
 
+#. module: rma
+#: model:ir.model,name:rma.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
 #. module: rma
 #: model:ir.ui.menu,name:rma.rma_configuration_menu
 msgid "Configuration"
@@ -565,6 +580,23 @@ msgstr "Email"
 msgid "Email Alias"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Email Template"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email Template confirmation for RMA"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,help:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email sent to the customer once the RMA is confirmed."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/wizard/rma_split.py:0
 #, python-format
@@ -611,8 +643,8 @@ msgstr "ID"
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_thread_id
 msgid ""
-"ID of the parent record holding the alias (example: project holding the task"
-" creation alias)"
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
 msgstr ""
 
 #. module: rma
@@ -762,7 +794,6 @@ msgid "Name"
 msgstr "Nume"
 
 #. module: rma
-#: code:addons/rma/models/rma.py:0 code:addons/rma/models/rma.py:0
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid "New"
@@ -883,8 +914,8 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_model_id
 msgid ""
-"Parent model holding the alias. The model holding the alias reference is not"
-" necessarily the model given by alias_model_id (example: project "
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
 "(parent_model) and task (model))"
 msgstr ""
 
@@ -899,7 +930,8 @@ msgid ""
 "Policy to post a message on the document using the mailgateway.\n"
 "- everyone: everyone can post\n"
 "- partners: only authenticated partners\n"
-"- followers: only followers of the related document or members of following channels\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
 msgstr ""
 "Politica de a posta un mesaj pe document folosind mailgateway.\n"
 "- toată lumea: toată lumea poate posta\n"
@@ -995,6 +1027,11 @@ msgstr "Număr retur"
 msgid "RMA Code"
 msgstr "Cod cerere retur"
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "RMA Confirmation Email"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_search
 msgid "RMA Date"
@@ -1026,6 +1063,16 @@ msgstr ""
 msgid "RMA Location"
 msgstr "Locație"
 
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_team_rma_notification
+msgid "RMA Notification"
+msgstr ""
+
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_notification
+msgid "RMA Notificatoin"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "RMA Order -"
@@ -1072,6 +1119,11 @@ msgstr "Echipă"
 msgid "RMA Team the user is member of."
 msgstr ""
 
+#. module: rma
+#: model:mail.message.subtype,description:rma.mt_rma_notification
+msgid "RMA automatic customer notifications"
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_res_partner__rma_count
 #: model:ir.model.fields,field_description:rma.field_res_users__rma_count
@@ -1213,13 +1265,13 @@ msgstr "Înlocuit"
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-"
-"id=\"%d\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" "
-"data-oe-id=\"%d\">%s</a>) has been created."
+"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-id=\"%d"
+"\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id="
+"\"%d\">%s</a>) has been created."
 msgstr ""
-"Înlocuire: Mișcarea <a href=\"#\" data-oe-model=\"stock.move\" data-oe-id=\"%"
-"d\">%s</a> (Transfer <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-"
-"id=\"%d\">%s</a>) a fost creat."
+"Înlocuire: Mișcarea <a href=\"#\" data-oe-model=\"stock.move\" data-oe-id="
+"\"%d\">%s</a> (Transfer <a href=\"#\" data-oe-model=\"stock.picking\" data-"
+"oe-id=\"%d\">%s</a>) a fost creat."
 
 #. module: rma
 #: code:addons/rma/models/rma.py:0
@@ -1274,8 +1326,8 @@ msgstr "Retur către client"
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-"
-"id=\"%d\">%s</a> has been created."
+"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id=\"%d\">%s</"
+"a> has been created."
 msgstr ""
 
 #. module: rma
@@ -1304,6 +1356,17 @@ msgstr ""
 msgid "Security Token"
 msgstr ""
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__send_rma_confirmation
+msgid "Send RMA Confirmation"
+msgstr ""
+
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Send automatic RMA info to customer"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_form
 msgid "Send by Email"
@@ -1346,6 +1409,16 @@ msgstr ""
 msgid "Share"
 msgstr "Partajează"
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_rma__partner_shipping_id
+msgid "Shipping Address"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_rma__partner_shipping_id
+msgid "Shipping address for current RMA."
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_rma__origin
 msgid "Source Document"
@@ -1366,8 +1439,8 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been"
-" created."
+"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been "
+"created."
 msgstr ""
 
 #. module: rma
@@ -1421,9 +1494,9 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_model_id
 msgid ""
-"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
-" email that does not reply to an existing record will cause the creation of "
-"a new record of this model (e.g. a Project Task)"
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
 msgstr ""
 
 #. module: rma
@@ -1465,8 +1538,8 @@ msgstr ""
 #: code:addons/rma/models/account_move.py:0
 #, python-format
 msgid ""
-"There is at least one invoice lines whose quantity is less than the quantity"
-" specified in its linked RMA."
+"There is at least one invoice lines whose quantity is less than the quantity "
+"specified in its linked RMA."
 msgstr ""
 
 #. module: rma
@@ -1606,6 +1679,18 @@ msgstr ""
 msgid "Website communication history"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "When the RMA is confirmed, send an automatic information email."
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,help:rma.field_res_config_settings__send_rma_confirmation
+msgid ""
+"When the delivery is confirmed, send a confirmation email to the customer."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/models/rma.py:0
 #, python-format
diff --git a/rma/i18n/zh_CN.po b/rma/i18n/zh_CN.po
index c865460e..4e956f15 100644
--- a/rma/i18n/zh_CN.po
+++ b/rma/i18n/zh_CN.po
@@ -48,7 +48,8 @@ msgid ""
 "        (${object.partner_id.parent_id.name})\n"
 "    % endif\n"
 "    <br/><br/>\n"
-"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id.name}.\n"
+"    Here is the RMA <strong>${object.name}</strong> from ${object.company_id."
+"name}.\n"
 "    <br/><br/>\n"
 "    Do not hesitate to contact us if you have any question.\n"
 "</p>\n"
@@ -58,7 +59,9 @@ msgstr ""
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
-msgid "<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title=\"Download\"/>"
+msgid ""
+"<i class=\"fa fa-download\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
 
 #. module: rma
@@ -78,15 +81,15 @@ msgstr ""
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\""
-" title=\"Download\"/>"
+"<i class=\"fa fa-pencil-square-o mr-1\" role=\"img\" aria-label=\"Download\" "
+"title=\"Download\"/>"
 msgstr ""
 
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid ""
-"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" "
-"title=\"Download\"/>"
+"<i class=\"fa fa-truck mr-1\" role=\"img\" aria-label=\"Download\" title="
+"\"Download\"/>"
 msgstr ""
 
 #. module: rma
@@ -117,6 +120,13 @@ msgid ""
 "clock-o\"/> Partially Available</span>"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid ""
+"<span class=\"fa fa-lg fa-building-o\" title=\"Values set here are company-"
+"specific.\" groups=\"base.group_multi_company\"/>"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "<strong class=\"d-block mb-1\">Delivery</strong>"
@@ -381,6 +391,11 @@ msgstr ""
 msgid "Company"
 msgstr ""
 
+#. module: rma
+#: model:ir.model,name:rma.model_res_config_settings
+msgid "Config Settings"
+msgstr ""
+
 #. module: rma
 #: model:ir.ui.menu,name:rma.rma_configuration_menu
 msgid "Configuration"
@@ -530,6 +545,23 @@ msgstr ""
 msgid "Email Alias"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Email Template"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email Template confirmation for RMA"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__rma_mail_confirmation_template_id
+#: model:ir.model.fields,help:rma.field_res_config_settings__rma_mail_confirmation_template_id
+msgid "Email sent to the customer once the RMA is confirmed."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/wizard/rma_split.py:0
 #, python-format
@@ -576,8 +608,8 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_thread_id
 msgid ""
-"ID of the parent record holding the alias (example: project holding the task"
-" creation alias)"
+"ID of the parent record holding the alias (example: project holding the task "
+"creation alias)"
 msgstr ""
 
 #. module: rma
@@ -725,7 +757,6 @@ msgid "Name"
 msgstr ""
 
 #. module: rma
-#: code:addons/rma/models/rma.py:0 code:addons/rma/models/rma.py:0
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid "New"
@@ -844,8 +875,8 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_parent_model_id
 msgid ""
-"Parent model holding the alias. The model holding the alias reference is not"
-" necessarily the model given by alias_model_id (example: project "
+"Parent model holding the alias. The model holding the alias reference is not "
+"necessarily the model given by alias_model_id (example: project "
 "(parent_model) and task (model))"
 msgstr ""
 
@@ -860,7 +891,8 @@ msgid ""
 "Policy to post a message on the document using the mailgateway.\n"
 "- everyone: everyone can post\n"
 "- partners: only authenticated partners\n"
-"- followers: only followers of the related document or members of following channels\n"
+"- followers: only followers of the related document or members of following "
+"channels\n"
 msgstr ""
 
 #. module: rma
@@ -950,6 +982,11 @@ msgstr ""
 msgid "RMA Code"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "RMA Confirmation Email"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_search
 msgid "RMA Date"
@@ -981,6 +1018,16 @@ msgstr ""
 msgid "RMA Location"
 msgstr ""
 
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_team_rma_notification
+msgid "RMA Notification"
+msgstr ""
+
+#. module: rma
+#: model:mail.message.subtype,name:rma.mt_rma_notification
+msgid "RMA Notificatoin"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.portal_rma_page
 msgid "RMA Order -"
@@ -1027,6 +1074,11 @@ msgstr ""
 msgid "RMA Team the user is member of."
 msgstr ""
 
+#. module: rma
+#: model:mail.message.subtype,description:rma.mt_rma_notification
+msgid "RMA automatic customer notifications"
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_res_partner__rma_count
 #: model:ir.model.fields,field_description:rma.field_res_users__rma_count
@@ -1168,9 +1220,9 @@ msgstr "已换货"
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-"
-"id=\"%d\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" "
-"data-oe-id=\"%d\">%s</a>) has been created."
+"Replacement: Move <a href=\"#\" data-oe-model=\"stock.move\" data-oe-id=\"%d"
+"\">%s</a> (Picking <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id="
+"\"%d\">%s</a>) has been created."
 msgstr ""
 
 #. module: rma
@@ -1226,8 +1278,8 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-"
-"id=\"%d\">%s</a> has been created."
+"Return: <a href=\"#\" data-oe-model=\"stock.picking\" data-oe-id=\"%d\">%s</"
+"a> has been created."
 msgstr ""
 
 #. module: rma
@@ -1256,6 +1308,17 @@ msgstr ""
 msgid "Security Token"
 msgstr ""
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,field_description:rma.field_res_config_settings__send_rma_confirmation
+msgid "Send RMA Confirmation"
+msgstr ""
+
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "Send automatic RMA info to customer"
+msgstr ""
+
 #. module: rma
 #: model_terms:ir.ui.view,arch_db:rma.rma_view_form
 msgid "Send by Email"
@@ -1298,6 +1361,16 @@ msgstr ""
 msgid "Share"
 msgstr ""
 
+#. module: rma
+#: model:ir.model.fields,field_description:rma.field_rma__partner_shipping_id
+msgid "Shipping Address"
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_rma__partner_shipping_id
+msgid "Shipping address for current RMA."
+msgstr ""
+
 #. module: rma
 #: model:ir.model.fields,field_description:rma.field_rma__origin
 msgid "Source Document"
@@ -1318,8 +1391,8 @@ msgstr ""
 #: code:addons/rma/models/rma.py:0
 #, python-format
 msgid ""
-"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been"
-" created."
+"Split: <a href=\"#\" data-oe-model=\"rma\" data-oe-id=\"%d\">%s</a> has been "
+"created."
 msgstr ""
 
 #. module: rma
@@ -1373,9 +1446,9 @@ msgstr ""
 #. module: rma
 #: model:ir.model.fields,help:rma.field_rma_team__alias_model_id
 msgid ""
-"The model (Odoo Document Kind) to which this alias corresponds. Any incoming"
-" email that does not reply to an existing record will cause the creation of "
-"a new record of this model (e.g. a Project Task)"
+"The model (Odoo Document Kind) to which this alias corresponds. Any incoming "
+"email that does not reply to an existing record will cause the creation of a "
+"new record of this model (e.g. a Project Task)"
 msgstr ""
 
 #. module: rma
@@ -1412,8 +1485,8 @@ msgstr ""
 #: code:addons/rma/models/account_move.py:0
 #, python-format
 msgid ""
-"There is at least one invoice lines whose quantity is less than the quantity"
-" specified in its linked RMA."
+"There is at least one invoice lines whose quantity is less than the quantity "
+"specified in its linked RMA."
 msgstr ""
 
 #. module: rma
@@ -1552,6 +1625,18 @@ msgstr ""
 msgid "Website communication history"
 msgstr ""
 
+#. module: rma
+#: model_terms:ir.ui.view,arch_db:rma.res_config_settings_view_form
+msgid "When the RMA is confirmed, send an automatic information email."
+msgstr ""
+
+#. module: rma
+#: model:ir.model.fields,help:rma.field_res_company__send_rma_confirmation
+#: model:ir.model.fields,help:rma.field_res_config_settings__send_rma_confirmation
+msgid ""
+"When the delivery is confirmed, send a confirmation email to the customer."
+msgstr ""
+
 #. module: rma
 #: code:addons/rma/models/rma.py:0
 #, python-format