In case the exported report should be encoded in another system than UTF-8, following fields of the report record (*Settings > Technical > Reports*) should be populated accordingly. * Text Encoding: set an encoding system (such as cp932) * Text Encode Error Handling: select 'Ignore' or 'Replace' as necessary. * 'Ignore': in case of an encoding error, the problematic character will be removed from the exported file. * 'Replace': in case of an encoding error, the problematic character will be replaced with '?' symbol. * Leaving the field blank: in case of an encoding error, the report generation fails with an error message. * Line Ending: Select the type of line ending, 'CRLF' or 'CR', as necessary. * 'CRLF': 'Carriage Return' + 'Line Feed' (Windows) * 'CR': 'Carriage Return' (classic Mac OS) * Leaving this field blank defaults to using 'LF' (Line Feed), the default behavior of Odoo.